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faq

answers to our most frequently asked questions.....
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What is your maximum capacity?

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We have a maximum capacity of 350, but can accommodate smaller events equally.

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  • Yes! We offer tours throughout the week, but by appointment only. We allow 1-1/2 hours for each appointment. We have open houses throughout the year, so be on the lookout for those opportunities to tour as well.

  • For those having events, please understand that tours can take place up to 2 hours prior to your event. They will be discreet and will be limited to 4 adults - a $10 fee (per person) will be added to the group having the tour above 4 guest.

can i take a tour of the venue?
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In short, yes, one (or more) of the professional faces who make up the Nana-Mac team will always be present during your event.  Regardless of its size, you will find our team taking part in looking after the venue, which includes looking after you, your immediate party, and your guests.

Will Nana-Mac staff always be on site during our event?
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What is the benefit of working with your preferred vendors?

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Our preferred vendors are those that have a proven history of excellence in their work. They are vendors you can trust and have performed their services with us before -they can confidently give you reassurance and guidance in the planning process.

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We do provide linens at a rate of $10 per tablecloth or $6 per table-runner, unless you choose a package that includes them.

are linens included in our rental?
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Yes! We welcome outside vendors. All vendors are required to carry appropriate liability insurance and we have to approve them to be added to our list. Some fees may apply.

ARE you open to working with vendors outside the preferred list?
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  • We include: (325) mahogany Chiavari chairs, (27) 60″ round tables, (27) 8 ft FarmHouse tables, (5) round cocktail tables, (4) wooden bistro tables, (2) 3 ft rectangular black tables, (40) FarmHouse benches and (2) black 48" round tables in the venue fee.

  • We will provide setup for your tables and chairs (unless they are from an outside vendor).

  • Currently, Nana-Mac Meadows does not charge a flip fee in the event we need to flip the room because of inclement weather.

how many tables and chairs are available to use?
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  • We do not allow staples, nails, screws, or duct tape on walls or floors. We find that the 3M command hooks are the best to use if you wish to hang anything in the venue. If you have other decorations you want to use and are unsure if they are allowed, please contact us for clarification. We are very excited to see visions come to life, so don't hesitate to reach out!

what are the restrictions on decorations?
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  • In most cases, yes, for the booking client! We love our four-legged friends, but we need them to remain on a leash and it is the responsibility of the client to clean up after the pet. All pets must be attended at all times and cannot be left alone, even in a crate. We strongly encourage hiring a pet service to watch after and care for your pet when you can be with it. We can provide you with a list of approved vendors. If a staff member finds any leftover remnants, a fee of $250.00 will be charged to the card on file or it will be deducted from the Immediate Replacement Items deposit.

are pets allowed on-site?
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  • A Venue Rep will always be on site to manage the venue for you and will assist your planner.

  • A 45-Day Planner is included in packages, but can be added onto those where requested.

  • Nana-Mac can provide full coordination upon request.    

is a wedding coordinator included in our day?
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  • You must provide your own alcohol.

  • We have an in-house bartender who will be available for your event. 

  • No permit necessary if serving beer and unfortified wine.

  • You must have a limited special occasion Permit from the state of NC and a Certified Bartender to serve liquor and/or fortified wine.  For NMM liability purposes, there are NO exceptions.

  • Proof of all licences, certifications, liability policy, etc are to be added to your file no less than 2 weeks before your event.

  • If this is not provided, the bar will not operate.

what is the alcohol policy?
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  • A Venue Rep will always be on site to manage the venue for you and will assist your planner.

  • A 45-Day Planner is included in packages, but can be added onto those where requested.

  • Nana-Mac can provide full coordination upon request.    

is a wedding coordinator included in our day?
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  • Yes, we have enough onsite parking for your guests and additional vendors. Your guests will not have to pay to park at our facility. We offer complimentary valet and shuttle service, via golf carts for all events. For events less than 75, parking will be done within the main parking area, so shuttle service is not offered.  

  • We are always available to help those in need of assistance. Walking from the parking lot is perfectly fine, as the walk  is beautiful, but a little hilly.

  • Please include this in your invitations, so your guests are aware of our parking procedures.

Do you have onsite parking and do our guest have to pay to park?
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  • Yes! Due to hosting events most weekends, all photo sessions need to be scheduled in advance. We are honored to have the photographer choose our venue to capture moments of you and your event.

  • For those who have booked an event, there is no additional fee for photography. For professionals wanting to have sessions, please our office for details.

  • We do ask that Nana-Mac be tagged in all social media content.

Can we take bridal or engagement photos before our event, and are there other sorts of photography options?
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  • Yes, we require ALL clients to present us with proof of event insurance no less than 45 days before your event or at contract signature - whichever is applicable. 

  • Event insurance costs range between $100-$450 depending upon what you get covered.  (The range could go higher or lower than we estimated based on all that you choose to have insured.)  WedSafe, EventSured, eWedinsurance, theeventhelper, and others provide affordable and reliable event insurance.

do we need to purchase event insurance?
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  • Nana-Mac Meadows staff will monitor the trash throughout the event. However, it is the client’s responsibility to ensure all event trash from outside vendors is taken out to a designated space at the end of the evening. Nana-Mac Meadows will provide an onsite dumpster for your event’s garbage, all vendor trash, and any waste created from time spent at the venue.

  • The client is solely responsible for his/her belongings and all event decor brought in. NMM is not responsible for items left after the event.

How does clean-up work at the venue?
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  • Answers to day-before rehearsals are best answered during your tour.  However, the simple answer is that while day-before rehearsals are most ideal, the day may not always be available because of other previously scheduled events.

  • Securing our venue early is key to ensuring you get the weekend you've been dreaming of.  In the event your desired date is booked, we will work with you to find a date that works with your schedule.

  • We can discuss a shared venue space with the conflicting host, in an effort to host your rehearsal as a partial 'day before' event.  This has been a successful alternative for some couples.

how do rehearsals work at Nana-Mac Meadows?
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  • Yes! For a sparkler exit, we only allow 12-18” sparklers and must be lit 9’ away from buildings in a designated area specified by Nana-Mac.

  • All sparklers must be properly extinguished into a sand bucket , which is something NMM provides. 

Are we allowed to have sparklers?
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  • Please make sure guests are made aware of our designated smoking area throughout the venue. We will provide cigarette butt receptacles for your guests to extinguish their cigarettes.

  • Guests must adhere to Nana-Mac Meadow’s smoking policy. If the policy is not adhered to, NMM reserves the right to ask the client to forfeit the damage deposit.

Are our guests allowed to smoke or use e-cigs?
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  • Yes - all candles must be lit in an enclosed container and placed on a flat surface, and must be less than 2" from the top of the container.

  • Inquire with our team at touring/booking as to the specific rules with open-flame candles, as the policy stated may change.  

Do you allow candles?
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  • We do offer overnight accommodations for all sorts of events that can be added onto your package. For those guests who are not able to stay overnight with your party, we can guide you to other local AirBNB's and hotels.

Does Nana-Mac Meadows have overnight accommodations?
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  • A 7% NC Occupancy Sales Tax is added to all bookings.

  • For all credit card transactions, a 3% fee will automatically be added.

  • Cash or Certified Check is welcome, whereby the credit card fees will be waved, but taxes are still applied.

  • Please note the add-on fees that will be applied under Event Enhancements. 

Are extra fees applied at any time?
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  • For all events, we require a nonrefundable deposit to secure the date.  The deposit and the signed contract are required to secure your date, and must be done simultaneously.  Without both, you run the risk of losing your date without notice. 

  • The deposit does go toward your event payment.

  • NMM offers a courtesy hold, which is discussed with the Nana-Mac Director of Sales. 

How does securing my date work?
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  • These services are up and coming, so please reach out for needs. We are looking to have in-house Uber options.

Will Uber or Lyft pick up or drop off our guests?
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